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Shipping & Delivery2019-03-08T02:07:35+00:00

Subscription Postage Details

$15 Australia wide.

Seasonal Selection Postage Details

We charge a flat $15 per delivery within Australia.

HOW LONG DOES DELIVERY USUALLY TAKE?

We do our very best to get your order processed and dispatched as soon as we receive it. Please note we are relying on outside logistic companies we will aim for the following time frames: Melbourne 1 – 3 days, Sydney 2-4 days, Adelaide 2 – 4 days, Brisbane 3-5 days, Tasmania 3-5 days, Perth 5 days, Northern Territory 7 days. If you need your order sooner, please contact us so we can discuss the options.

CAN I REQUEST A SPECIFIC TIME FOR DELIVERY?

We are unable to accept orders conditionally on a specific date or time. While every endeavour will be made to have deliveries occur at a requested time, this cannot be guaranteed.
By request we are able to delay dispatch of an order to ensure it does not arrive before a specific date. Further, by request, we can email you on despatch so that you can expect a delivery and receive notice of its arrival.

IS THERE ANYWHERE IN AUSTRALIA NOT SERVICED?

Some areas that are extremely warm all year around (Northern Territory and North WA) and some extremely remote areas are not serviced.

IS MY ORDER INSURED?

For sure. Your order is insured against loss and breakage. Please note that freight companies will not recognise claims that have been signed for or left unattended where an authority to leave the wine has been given.

If you suspect breakage at the time of delivery simply hand the box back to the driver and do not sign for it. We will issue a replacement and re-delivery at our cost.

Any deliveries requiring redelivery, or redirection from an address provided by yourself to a new address provided by the recipient, may incur an additional charge.


PLEASE CONTACT US WITH ANY QUESTIONS OR CONCERNS